Managed Phone

Connect your team and customers with the #1 enterprise phone system; 3CX

3CX is a robust, fully equipped communications system, which allows you to communicate with your colleagues and customers - anywhere, anytime.

● Telephony: Web client and mobile apps for remote working ● Video: Included in your system, no add-ons needed ● Live Chat: Talk with your customers in real time via your website or WhatsApp! ● SMS: Allow your customers to interact with you instantly ● Integrations: CRMs and Microsoft 365 ● Low Cost: Save on your phone bills, add ons and hardware ● Flexible: Keep your numbers, choose your phones and your provider ● Secure: 3CX includes advanced security features ● Install anywhere: Hosted or on-premise, MiniPC, Hyper-V, VMware or KVM! ● Backed by the vendor, supported by us ● 600,000+ customers globally

Small Business

Just the essentials

$14.95

Per user, Per month

12-Month Term
Call Queues
Multi-Level IVR
Up to 10 Users
1 Phone Number
Deskphones Only
*Unlimited Support

Professional

Get better functionality

$19.95

Per user, Per month

12-Month Term
Call Queues
Multi-Level IVR
5 Phone Numbers
Call & Chat Reporting
SMS Texting
Call Recording
Desktop, Mobile, and Web Applications Included
*Unlimited Support

Enterprise

Boost your productivity

$24.95

Per user, Per month

12-Month Term
Call Queues
Multi-Level IVR
1 Number Per User
Call & Chat Reporting
SMS Texting
Call Recording
Desktop, Mobile, and Web Applications Included
Voicemail Transcription
CRM & 365 Integrations
*Unlimited Support

3CX Apps & Features

Apps for Android & iOS Device

● Make and take calls from anywhere ● Video Conferencing ● Instant Messaging and Chat ● Answer WhatsApp messages ● Conference Calls ● Free VoIP calls with your smartphone ● Encrypted and Secure

Web Client / Desktop Apps

● Work from anywhere ● Call from your browser, control your IP phone or smartphone ● Answer customer queries from live chat, WhatsApp and SMS from one interface ● Native Desktop App for calls ● Launch calls directly from your CRM ● View the status of your colleagues

Send & Receive SMS Texts

● Send SMS / MMS to your customers ● Route SMS to multiple agents so no message goes unanswered ● Keep personal mobile numbers private

Call & Contact Center

● Switchboard and wallboard ● Call Center Reporting – user activity, team queue, SLA and more! ● Queue Strategies and real-time statistics – round robin, hunt by threes and more ● Call & Chat Monitoring available for Managers ● 3CX CRM API to develop your own CRM integration ● Call Recordings ● Hot Desking ●

Live Chat

● Chat with your customers on your website ● Create Chat queues ● Answer from your webclient or 3CX App ● Transfer chats to other team members ● Elevate a chat to a call or a video with a click ● Chat reporting available ● Chat monitoring feature for Managers!

CRM Integration

● Call journaling ● Creates a new customer record for new numbers ● Saves agents time searching ● Chat journaling when using 3CX Live Chat ● Call logging in your CRM records - even when using 3CX Apps!